Why your business should not delay switching over to VoIP

Have you ever heard of VoIP? Want to safeguard your business against the unforeseen setbacks and disasters? Maybe now is the best time to consider why your business should upgrade to VoIP.

The business world is very much different from what it used to be a few years ago. Today, everyone has firsthand experience in grasping how much of a real threat a pandemic like COVID-19 is to running your company. It has threatened the very economy all the businesses thrive on and has refrained them from running their daily operations.

During a pandemic like this, all the employees are stuck at home. Therefore, the management has to struggle with testing out different types of internet-conferencing solutions to connect with the employees and get them to be familiar with the new communication tools. Unless the pipelines and communication are maintained, the business cannot maintain its daily activities even to survive.

This is where VoIP comes in. VoIP stands for voice over internet protocol, which basically means that calls are being transmitted over the internet as opposed to a traditional telephone line. With VoIP, you can score a number of benefits and features which are unmatched by traditional phones or conventional video-conferencing solutions.

Here are some of the motives as to why your business should choose VoIP over other solutions.

Continuity of Business Operations

Integration of VoIP into business allows a steady continuation of daily operations, even in any events of pandemics, fires, or even floods. Since all communications are patched through the internet and are remotely hosted in secure servers, even if none is present physically at your workplace, all communication links will be active under the same numbers as usual.

Even all of the incoming calls from clients will still work through the same numbers and can easily be forwarded to alternatives if required. All speed-dials and extensions will be functional just like any other normal day at work, once again making sure that the business runs its operations smoothly and in an uninterrupted manner even under untimely conditions.

Supports Business Scaling

All businesses inherently are meant to grow over the years. Sometimes, they even incorporate relocating to physically bigger premises to scale-up. Even in an event like this, the existing system can be maintained without having to compel employees to get used to a different system and different numbers. Any new employees can also be easily added or removed, making sure that the business goes through a smooth transition phase as it scales up.

Supports Remote Working

Remote working is needed now more than ever. It allows businesses to grow across geological constraints and to reach out to even talent located in different states or even continents. Despite the location, these employees will still need to be a part of the pipeline from having a number local to the office, giving a sense of telepresence to being connected to the office at all times.

With the integration of VoIP systems, all communication links will be active beyond the borders giving everyone a sense as if they are sitting in the very office they work for.

Supports Conferencing

Among the many collaborative features that VoIP offers, conferencing is a special feature. Although there are many generic video-conferencing solutions available, they are non-comparable to VoIP’s added dedicated bandwidth and confidentiality.

With the conferencing feature, the business can host everything from employee meetings to client meetings that extend beyond the boundaries of one location. Having a dedicated and highly secure link in VoIP redefines the phrase, ‘your clients are just a click away.’ Not only integrating VoIP reduces travel costs but also improves productivity and saves lots of time in the long run.

Extended Device Support

State of the art VoIP systems offers the versatility of accepting calls in a 3rd party device such as a mobile phone or a tablet under the policies defined by the service provider. Instead of changing numbers or making private cell numbers available to the outside parties, this gives the ability to connect with clients at ease with your own device.

Low Running Cost and Capital Saving

Unlike traditional telephone systems, which are very expensive, both the initial and running costs of a VoIP system are comparatively much lower. Whether it’s peer-to-peer or a conference call, employees can be connected 24×7 and still keep the running expenses at the same amount. As VoIP goes beyond geological limits, it will help the business to utilize the costs of traveling and hosting meetings elsewhere, which are essential in optimizing the overhead.

Supports HD Audio/Video

Modern VoIP systems offer video-conferencing features in addition to the standard audio option. As businesses typically have access to higher amounts of internet speeds, they can fully take advantage of the available high amount of bandwidth in the dedicated VoIP systems. Consequently, businesses can enjoy better audio and video qualities compared to conventional phones and video-conferencing solutions. This will really come in handy in giving the attendees a true feeling of telepresence and getting the most out of the meeting.

Supports Easy Upgrades

VoIP systems are connected to the internet, and all the hardware is equipped with supports to extended system upgrades. Upon the release of new features or even in the events of any, highly unlikely, but potential issues, the support team can quickly attend and fix them without having to visit the office premises.

Page Break Supports Customization

Unlike conventional telephones or generic video-conferencing solutions, VoIP offers businesses to plan their own subscription and only to choose the services and features essential to the business depending on the requirement and the budget. Even in the likely event of the activation of features, the subscription plans can be changed with ease.

In Summary

VoIP systems are highly versatile, scalable, cost-effective, and highly secure than conventional solutions. Every business needs to invest in VoIP as it does offer a superior chance at continuing operations and to keep the business steady in the event of any epidemics or disasters where the employees need to be isolated or cannot be physically present.

Furthermore, VoIP systems offer many unique features to run your business from simple text-messages to intelligent/virtual receptionists and extend beyond the geological limits and offer the opportunity for businesses to grow across borders and to connect with talent and clients.

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Originally published at https://techylo.com on May 8, 2020.